Privacy

We are glad that you visit us online. The protection of your data and the preservation of your privacy are particularly important to us.
Below you can find information about the collection and use of your personal data when using our website, order and order processing and about your rights.

Anonymous data collection

You can visit our websites without providing any personal information. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that cannot be traced back to your person.
allow.

Statistical data are, for example. Browser type and version; operating system used; the website from which you are visiting us; date and
Time of your access, your Internet Protocol (IP) address.

Cookies

Our Internet pages use so-called cookies in several places. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser and provide you with services. Cookies do not contain any personal data.

Collection, processing and use of personal data

We collect personal data only to the extent provided by you and necessary to fulfill your order placed with us.

Your personal data will be processed and used in accordance with Articles 5, 6 and 7 of the General Data Protection Regulation and your consent given herewith for the fulfillment and processing of your orders as well as for processing your inquiries via the contact form.

After complete processing of the contract, all personal data will initially be stored, taking into account retention periods under tax and commercial law, and deleted after expiry of the warranty period, unless you have consented to further processing and use.

If you wish to exercise your right to delete your personal data, please remember to keep your invoices or delivery bills issued by us in order to be able to clearly allocate and process possible guarantees claimed by you.

Disclosure of personal data to third parties

A transfer of your personal data to the necessary extent takes place in the context of the fulfillment of your orders to the executing carrier (eg DACHSER or DHL). We do not pass on your data to other third parties without your express consent (see use of your e-mail address for sending newsletters).

Use of the e-mail address for sending newsletters

Unless you have objected, we will use the e-mail address provided in your order or request for the electronic transmission of advertising and information for your purchased products, our own products, new products or services that are similar to those you have already purchased from us. You can object to this use of your e-mail address at any time by notifying our data protection officer. The contact details for exercising the objection can be found at the beginning of the privacy policy. You can also use the link provided for this purpose in the promotional email.

If you would like to receive the newsletter offered on the website without placing an order, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. We use the so-called double opt-in procedure to ensure that the newsletter is sent out in a consensual manner. In the course of this, the potential recipient can be added to a distribution list. Subsequently, the user receives a confirmation e-mail to confirm the registration in a legally secure manner. Only if this confirmation is received, the address will be actively added to the distribution list.

We use this data exclusively for sending the requested information and offers.

To create and send the newsletter we use Newsletter2Go. Your personal data (name and e-mail address) will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

For more information, please visit:
https://www.newsletter2go.de/informationen-newsletter-empfaenger/

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter or by e-mail to the e-mail address listed at the beginning of the privacy policy.

The data protection measures are always subject to technical and official innovations, for this reason we ask you to inform yourself about our data protection measures at regular intervals by consulting our data protection declaration.

Your rights according to the Basic Data Protection Regulation and the Federal Data Protection Act

For inquiries, please email datenschutz@thermotec-ag.de.

Right to object:

You have the right to object to the processing of your personal data at any time.

Right to Information:

You have the right to obtain information from us about which of your personal data we have stored and process, or have processed or will process.

Right of rectification:

You have the right to the accuracy of your personal data stored by us. You can have a correction, or change made at any time.

Right to deletion:

You have the right to demand that we delete personal data concerning you without delay. This requires that these data are no longer necessary for the purposes for which they were collected or otherwise processed. In doing so, we are bound by retention periods under tax and commercial law.

Please also remember to keep your invoices or delivery bills issued by us so that we can clearly assign and process any warranty claims.

Right to restriction of processing:

You have the right to request the restriction of processing if one of the following conditions is met:

– you dispute the accuracy of your personal data for a period of time that allows us to verify the accuracy
of your personal data,

– the processing is unlawful, but you refuse erasure and request limited processing instead,

– we no longer need your personal data for the purposes of processing, but you want to use them for asserting,
exercise or defense of legal claims, or

– you object to the processing but the grounds on which the processing is justified are still under examination.

Right to data portability

You have the right to determine that we forward a data disclosure of your personal data requested by you, to third parties of your choice.

Right of withdrawal of consent

You have the right to revoke your consent to the processing of your personal data at any time.

You have the right to contact a data protection supervisory authority at any time.

Use of Google Adwords conversion tracking

We use the online advertising program “Google AdWords” and, as part of Google AdWords, conversion tracking. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification.

If you visit certain web pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.

Each Google AdWords customer receives a different cookie. Thus, there is no possibility that cookies can be tracked through the websites of AdWords customers.

The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. This tells clients the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not wish to participate in the tracking, you can object to this use by preventing the installation of cookies through a corresponding setting in your browser software (deactivation option). They will then not be included in the conversion tracking statistics.

Further information as well as Google’s privacy policy can be found at: https://policies.google.com/privacy?gl=de

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link https://tools.google.com/dlpage/gaoptout?hl=de.

Disclosure of personal data to third parties from app applications

A transfer of your personal data to the extent necessary to ensure server readiness and app usage. The data will not be passed on to other third parties without your express consent.

Using the email address from app applications

We use your e-mail address within the scope of app use to create a user account and for necessary changes (forgotten password). You can object to this use of your e-mail address at any time by notifying our data protection officer. The contact details for exercising the objection can be found at the beginning of the privacy policy. You can also use the link provided for this purpose in the promotional email.

YouTube videos on our pages

All YouTube videos that you find on our pages are not embedded videos, but links to content that has been uploaded to YouTube. When you click on a video with the intention of watching it, a YouTube page will open in a new window. In this context, we do not assume any responsibility for the content of the pages linked by us.

Status: 07.11.2022