EU Data Act – Delta Dore X3D

On this page you will find information in accordance with Regulation (EU) 2023/2854 (EU Data Act) regarding Thermotec products with Delta Dore X3D control.

For Thermotec products with X3D control, components and associated services are used from Delta Dore. These include, in particular, connected thermostats as well as the optional use of the TYDOM app and a TYDOM smart home control center.

Affected products

ProductEAN
MINI 650 electric heater with X3D radio receiver4260252680887
Compact 1300 electric heater with X3D radio receiver4260252680900
Electric heating MIDI 1950 with radio receiver X3D4260252680924
Electric heating MAXI 2450 with radio receiver X3D4260252680948
SLIM TALL 1600 electric heater with radio receiver X3D4260252680955
SLIM 1200 electric heater with X3D radio receiver4260252680962
Electric heating SLIM 1600 with radio receiver X3D4260252684021
SLIM 2000 electric heater with X3D radio receiver4260252680979
Thermotec LUMERA 400 Infrared heater with X3D radio, 400 W4260252688562
Thermotec LUMERA 800 Infrared heating with X3D wireless, 800 W4260252688609
Thermotec LUMERA 600 Infrared heater, with X3D wireless, 600 W4260252688623
Thermotec LUMERA 1000 Infrared heater with X3D radio, 1000 W4260252688654
Thermotec LUMERA 200 Infrared heater, with X3D radio, 200 W4260252688661
Thermotec LUMERA 300 Infrared heater with X3D radio, 300 W4260252688685
Thermotec LUMERA 500 Infrared heater, with X3D radio, 500 W4260252688708
Thermotec LUMERA 400 SLIM Infrared heater, with X3D radio, 400 W4260252688722
Thermotec LUMERA 350 Infrared heater, with X3D radio, 350 W4260252688746
Radio thermostat X3D TF0153513140004885
Tydom Smart Home for X3D radio thermostat3513140006919

Delta Dore provides the Data Act information for its connected products and associated services
is centrally prepared and acts as the data owner for the data generated by these products.

Product and service data

The information provided by Delta Dore includes, among other things, information about:

  • Type of product data generated
  • Data format and estimated data volume
  • continuous or real-time data generation
  • Local and cloud-based storage
  • Storage duration
  • Data access via the TYDOM app
  • Data access on request
  • Disclosure to third parties designated by the user
  • Duration of the contract and termination of the associated service

Data-Act information from Delta Dore

The full manufacturer information according to the EU Data Act can be found in the following document:

Manufacturer documentation (original, in English)

IInformation Notice Data Act Delta Dore 08.09.2026

German translation

German translation of the Delta Dore manufacturer document on the EU Data Act (PDF)

Note: The English original document of the manufacturer is decisive.

Data access

Certain data can be viewed directly via the TYDOM app.
For further inquiries regarding data access, Delta Dore refers to the following contact address:

Delta Dore
Le Vieux Chêne
35270 Bonnemain
France

Contact for data requests:

privacy@deltadore.group

Note on the Thermotec product assignment

The Delta Dore X3D components used by Thermotec are part of the Delta Dore
described connected product and control solution.

The specific use of the data depends on whether the system is used exclusively locally via radio.
operated or additionally connected to a TYDOM Smart Home control unit and the TYDOM app.

Today (17.04.2026) we are not available by phone.

Please use our Contact form or send us your request by email to vertrieb@thermotec.ag.

We will get back to you as soon as possible.